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Loyal Aura

HVAC, plumbing & cleaning

Google reviews and maintenance-plan cards for home-service pros

Ask for a Google review at the end of every job and keep maintenance-plan members on a card in their phone's wallet. Built for HVAC, plumbing, electrical and cleaning companies that win work on reviews and keep it with service plans.

Start free 7-day trialBook a demo

Your first customer joins by scanning your QR at the counter.

  • Apple Wallet & Google Wallet
  • Nothing for customers to download
  • No credit card to start the trial
  • Monthly, cancel any time
Example card
YC
Your companynow

Cooling season is coming. Members get 10% off this spring's AC tune-up. Call us to book.

Members get 10% off every visit. Reward: 10% off for members

The repeat-visit problem

Why homeowners call someone else

Most homeowners need an HVAC or plumbing company once or twice a year. When they need one again, they search Google, compare reviews and call.

  • Happy customers don't leave reviews

    The job went well, the tech left, and the review never happened. A review QR at the end of the job and an automatic request afterwards make the ask part of every visit.

  • Plan members forget they're members

    A maintenance plan sold in spring is forgotten by fall. A membership pass in the wallet shows the member discount and carries your seasonal tune-up reminders.

  • Referrals go unthanked

    Neighbors recommend the company that fixed their AC. A referral reward thanks the customer and gives the neighbor a discount.

Built for your business

Start here: more Google reviews after every job

The Reviews module gives each technician a review QR code to show at the end of the job and can send an automatic Google review request afterwards. Reviews is its own plan next to loyalty, and Suite Pro includes both.

Get more Google reviews
  • A review QR code for every technician
  • Automatic Google review request after the job
  • Connect your Google Business Profile in the dashboard

Ready on day one

Cards that fit a once-or-twice-a-year business

These are the cards onboarding sets up for this business type. Change the number of stamps, the reward and the design before you go live.

  • Membership pass

    Members get 10% off every visit

    Reward: 10% off for members

  • Stamp card

    20% off your 5th visit

    Reward: 20% off your 5th visit

  • Points card

    1 point per $1 spent, 200 points = a free upgrade

    Reward: Free upgrade

Grow by referral

  • Referral reward

    Reward the customer who refers a neighbor, and the neighbor too. The referral trigger is on Loyalty Growth and up.

  • Discount card for new neighbors

    A simple 10% off card by default, handy for referred customers or a neighborhood promotion.

Loyalty Starter runs a stamp or points card at one location. Loyalty Growth unlocks all 8 card types, tiers and the automated triggers (welcome, birthday, next visit, referral, win-back). Compare plans

How it works

How it works for a service company

  1. 1

    Turn on reviews and the membership pass

    Connect your Google Business Profile, then set up a membership pass for maintenance-plan members with their discount.

  2. 2

    Show the QR at the end of the job

    The tech shows the review QR and, for plan members, the membership QR to add to Apple Wallet or Google Wallet.

  3. 3

    Remind members before each season

    Send a push to every member card before cooling and heating season so tune-ups get booked.

Example messages

Messages for members between visits

Examples you can copy and edit. Each one shows up on the card in the customer's Apple Wallet or Google Wallet. Send them by hand from the dashboard, or let the automated triggers on Loyalty Growth and up send them for you.

  • SeasonalCooling season is coming. Members get 10% off this spring's AC tune-up. Call us to book.
  • ReferralKnow a neighbor with a noisy furnace? Share your link: they get 10% off and you earn a reward.
  • RenewalYour maintenance plan renews next month. Your member discount stays on this card.

Go further

FAQ

Home service questions

Book a demo
Is this a punch card for HVAC?
No. A stamp card suits businesses customers visit every week. For home services the useful parts are Google review requests, a membership pass for maintenance-plan members and referral rewards.
How much does it cost for a home service business?
Plans are monthly with no contract, and every price is on our pricing page. Reviews is its own plan. The membership pass and the referral trigger are on Loyalty Growth and up, and Suite Pro bundles loyalty, reviews and games. Every account starts with a free trial.
Can my technicians use it in the field?
Yes. Techs carry a printed review QR code, and the Loyal Aura Scanner runs in the browser on their phone to scan member passes.
Does it connect to my field service software?
There is no built-in integration with field service software today. On Loyalty Scale the REST API, webhooks, Zapier and Make let you connect other tools.
We're in the Tampa Bay area. Can someone help us set it up?
Yes. Book a demo and we'll walk through review requests and the membership pass with you. Loyal Aura is based in St. Petersburg, Florida.

Start with reviews, add the membership card when you're ready

Start the free trial to set up review requests and a membership pass. No credit card needed to start.

Start free 7-day trialBook a demo
  • No credit card needed
  • Cancel anytime
  • Apple & Google Wallet

Your first customer joins by scanning your QR at the counter.

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