Multi-location and team

One loyalty program for every location. The right access for every person.

Add each location with its address, map pin and join QR code. Give every manager and cashier their own login and role, tie them to a location, and see scans and spend by location.

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Apple & Google Wallet

Do customers need an app? No. The card lives in Apple Wallet or Google Wallet, already on their phone.

Loyal Aura locations: three café branches with addresses and phones (example data) — Example data

locations on Loyalty Scale and Suite Pro: 10
permissions in 21 areas, combined into roles: 39
built-in roles: owner, manager and scanner-only staff: 3
customer list across all your locations: 1

Why it matters

More locations, more guesswork. Unless they run as one.

Each shop with its own punch cards, one login shared by everyone, and no way to tell which location is doing the work.

Today: Every location runs its own punch cards.
With Loyal Aura: One program and one customer list across your locations.
Today: Everyone signs in with the owner's password.
With Loyal Aura: Each person gets their own login and role.
Today: A cashier can open billing and settings.
With Loyal Aura: Permissions by area: a cashier can be scanner-only.
Today: No idea which location is doing the work.
With Loyal Aura: Locations ranked by scans and spend.

Locations

Every location on the map. And on the lock screen.

Add each location with its address, phone and map coordinates. It gets a short location code and its own join link and QR code, so new members are tagged with where they signed up. The coordinates also let your wallet pass show a message on the lock screen when a member is nearby.

Address, phone, map pin and notes for each location
A join link and QR code for each location
Location-based lock-screen messages on the wallet pass
A live meter of the locations your plan allows

A Loyal Aura location: code, address, coordinates with a map link and the lock-screen note for nearby customers (example data) — Example data

Team and roles

Everyone signs in as themselves. With only the access they need.

Invite people by email, or add someone who already has an account. Start from the built-in Manager and scanner-only Staff roles, or build your own from 39 permissions in 21 areas, each with view and manage rights. Grant or remove a single permission for one person, and suspend or reinstate access in one click. The owner always keeps full access.

Built-in and custom roles
Extra or denied permissions for one person
Suspend, reinstate or remove access
Assign each person to a location

Loyal Aura managers and staff: roles, the outlet each works at, permissions and status (example data) — Example data

Per-location reporting

See which location does the work. Not just the total.

Tie each staff member to the location where they work, and every scan they make is filed there, wherever the customer first signed up. The dashboard ranks locations by scans and spend, analytics lists the top locations by unique members, and each team member's page shows their own activity.

Locations ranked by scans and spend
Top locations by unique members
Activity and top locations for each team member

Loyal Aura analytics: top locations by activity with unique members per branch (example data) — Example data

Plan limits

Grow from one location to many. On one account.

Locations and portal users depend on your plan. The numbers below come live from our plan catalogue.

Loyalty Starter$15 / month
Locations
1
Portal users
2
Per-location role assignments
Not included
Location-based lock-screen messages
Included
Loyalty Growth$39 / month
Locations
3
Portal users
10
Per-location role assignments
Included
Location-based lock-screen messages
Included
Loyalty Scale$89 / month
Locations
10
Portal users
Unlimited
Per-location role assignments
Included
Location-based lock-screen messages
Included
Suite Pro$99 / month
Locations
10
Portal users
Unlimited
Per-location role assignments
Included
Location-based lock-screen messages
Included

Locations, portal users and per-location roles by plan
Plan	Loyalty Starter$15 / month	Loyalty Growth$39 / month	Loyalty Scale$89 / month	Suite Pro$99 / month
Locations	1	3	10	10
Portal users	2	10	Unlimited	Unlimited
Per-location role assignments	Not included	Included	Included	Included
Location-based lock-screen messages	Included	Included	Included	Included

More than 10 locations?

Enterprise plans are shaped around your group: custom limits, an SLA and a dedicated account manager, and ready for single sign-on.

Talk to sales

Where it works

Built for groups and growing chains. From two shops to many.

See every industry

Plans and prices

Multi-location from Growth. Up to 10 locations on Scale.

Compare all plans

Loyalty Growth

$39/ month

Up to 3 locations
10 portal users
Per-location role assignments

Loyalty Scale

Recommended

$89/ month

Up to 10 locations
Unlimited portal users
Custom roles and an audit log per user

Suite Pro

$99/ month

Up to 10 locations
Loyalty, reviews and games in one plan
Unlimited portal users

Prices in USD from our live catalogue, billed monthly or yearly. Every plan starts with a free 7-day trial, no credit card needed.

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Questions

Multi-location, answered.

Still deciding? Book a demo or talk to us, and we will walk you through it.

How many locations can I add?

Loyalty Starter covers 1 location, Loyalty Growth up to 3, and Loyalty Scale and Suite Pro up to 10. The locations page shows how many you have used.

What if we have more locations than that?

Talk to us about Enterprise: custom limits, an SLA and a dedicated account manager.

Is it one program across all locations?

Yes. Your cards and customer list belong to the business, not to one location. Each member records the location where they signed up, and each scan is filed under the location of the staff member who made it.

Can I limit what a cashier sees?

Yes. Give them the built-in Staff role and they can only use the scanner, or build a role with exactly the areas they need.

How many people can sign in?

Loyalty Starter includes 2 portal users and Loyalty Growth 10. Loyalty Scale and Suite Pro have no user limit.

Do my staff need special hardware?

No. Staff scan the customer's wallet card with the camera of any phone.

Could the owner be locked out?

No. The owner always keeps full access, whatever roles or permissions are set.

One program for every location. Run it as one.

Start a free 7-day trial, add your first location and invite your team.